Delivery

For guaranteed dispatch

 

Next Day Delivery: Please order by 2pm.

 

Dispatch of your order

 

We endeavor to dispatch your order within one working day, subject to availability. Please note that during seasonal peak demand, dispatch may take longer. 

 

Delivery to UK addresses

 

Orders placed before 2:00pm (Monday-Friday) are usually dispatched the same day. Orders placed after this time, or at the weekend / public holiday, will be dispatched the next working day. All UK deliveries are sent by Royal Mail or Parcelforce. When you reach the checkout you'll be asked to select which you prefer. Your options are:

  • UK Standard (3-5 Days) - Royal Mail Delivery for parcels up to 1.0kgs only Delivery costs depend on the combined weight of your purchases and are calculated automatically - this amount is displayed on the confirmation form as you go through the checkout.
  • UK Express (1-3 Working Days*) for parcels up to 30 kgs only (Parcelforce)
  • UK Next Day(1 Working Day*) for parcels up to 30 kgs only (Parcelforce)**
  • Parcelforce services cost £3.95 (UK Express) and £6.99 (UK Next Day) for any size parcel under 30kgs. All Parcelforce packages can be tracked and are insured up to £250. Parcels over 30kgs will be subject to surcharges which are automatically calculated and displayed on the confirmation form as you go through the checkout.

*For all Parcelforce deliveries, please allow an extra day delivery time for Scottish Highlands & Islands or Northern Ireland.

**Please note that UK Next Working Day delivery is not available to all UK areas. Check the Parcelforce website to see if your area is not covered for Next Day delivery.

 

Delivery to international addresses

 

Orders placed before 2:00pm (Monday-Friday) are usually dispatched the same day. Orders placed after this time, or at the weekend / public holiday, will be dispatched the next working day. All international deliveries are sent by Parcel Force. When you reach the checkout you'll be asked to select your preferred delivery option. These are:

Euro Priority (2-4 Working Days depending on location) for European Addresses Only The Euro Priority service is only available for small packages delivered to European addresses. The cost of delivery depends on the combined weight of your purchases and is calculated automatically - this amount is displayed on the confirmation form as you go through the checkout. Euro Priority packages are delivered within 2 -4 working days of dispatch, depending on location. Packages sent by Euro Priority can be tracked and are insured for up to £250. Please note, a signature will be required upon delivery.

Global Priority (3-6 Working Days depending on location) - NOT available in Europe The Global Priority service is only available for delivery to international addresses outside Europe . The cost of delivery depends on the combined weight of your purchases, as well as the country of delivery, and is calculated automatically - this amount is displayed on the confirmation form as you go through the checkout. Global Priority packages are delivered within 3 -6 working days of dispatch, depending on location. Packages sent Global Priority can be tracked and are insured for up to £250. Please note, a signature will be required upon delivery.

 

Restrictions

 

International Shipping Restrictions Unfortunately, due to restrictive legislation we are unable to ship the following products outside of the UK, as they are classified as hazardous goods:

Eau de Toilette (30ml and 100ml)

Room Sprays (100ml)

If you’d like any assistance or further information, please contact our Web Customer Service Team on +44 (0) 1563 851826 or email info@arran.com.